It’s time to deal with that monster hiding under your bed — online reviews. It seems like a monster because it’s powerful, unpredictable and can occasionally attack. But according to BrightLocal.com: Reviews will happen whether or not you make them a priority for your business. We live in an age …
Political divisiveness is sure getting nasty, isn’t it? American political parties punch it out on every issue — lying, cheating and seeking to cripple the competition. Well let me tell you, American politics are child’s play compared to American business. Some of America’s most recognized companies have surprising back stories. …
The recent pandemic stirred a surge of panic buying of toilet paper, resulting in empty store shelves and even a few fistfights over the few rolls that were available immediately after that. Some people called it a “shortage,” but that’s a misnomer. Americans use about three rolls a week, and …
Not long ago Starbucks in Canfield, Ohio opened its doors. The Canfield location is on Rte. 224 — the same road as the Starbucks in Boardman 5.5 miles to the east. However, you also can stop at Target or Barnes & Noble — located on Rte. 224 between the two …
Have you ever known someone who appeared to be very normal, but was involved in a very serious criminal activity? I can tell you, it’s shocking and upsetting. At least that’s how I felt when my friend Marty got involved with laundering money for a drug cartel. It seemed so …
Are you ready to watch a movie and eat some popcorn someplace other than your couch? Believe it or not, under the guidelines recently released by the White House, cinemas would be allowed to reopen in the first of three phases. As expected, it will be left largely up to governors to …
When I was 10 or 11 years old, my cousin won a local radio contest and was chosen to take a coveted ride on an elephant during the Ringling Brothers circus show at a local venue. “Why can’t I ever win a contest like that?” I complained to my mother. …
When the COVID-19 crisis winds down and you reopen, it’s not going to be “business as usual.” You’ll be starting over. Customer loyalty levels will be lower, because your customers weren’t being served. No relationships were being built or strengthened. No branding was reinforced. But if you’re ready, you can make up …
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